DOI: 10.55902/XCSU2756

Drivers of Employee Engagement among Philippine Educational Institutions during the COVID-19 Pandemic Crisis

https://doi.org/10.55902/JXDV1172

Susan T. Mostajo¹, Rowell R. Paras¹, Jocelyn P. Tizon², and Ami B. Salanguit²

¹De La Salle University-Dasmariñas, City of Dasmariñas, Cavite, Philippines

²Southville International Schools and Colleges

ABSTRACT

After the initial lockdown, the education sector in the Philippines was called to continue teaching using various learning delivery modalities. This kind of migration brought significant changes and challenges in the academic workplace. While there is a need to create school programs and revisit curricula to make flexible learning possible, this study examined the level of engagement of employees from educational institutions in the Philippines during the COVID-19 pandemic crisis. Five drivers were measured: career growth and development; employee involvement and determination; total rewards management; relationship management; and institutional reputation and practices. Using a quantitative, descriptive-correlations research design, a modified version of the AASHPI Employee Engagement Survey questionnaire was used where the Cronbach alpha value is 0.960 (>0.70). In general, the respondents (N=332) from educational institutions in the Philippines showed very high engagement across five factors. Findings also show varying results when the relationship between the drivers of engagement and the profile of the respondents was analyzed. Findings revealed that the drivers predict employee engagement when grouped according to personal and institutional factors.

Keywords: COVID-19 pandemic, employee engagement, educational institutions, Philippines, workplace

Cite this Article:

Mostajo, S.T., Paras, R.R., Tizon, J.P., & Salanguit, A.B. (2025). Drivers of Employee Engagement among Philippine Educational Institutions during the COVID-19 Pandemic Crisis. Academia Lasalliana Journal of Education and Humanities (Special Issue), 1-18. https://doi.org/10.55902/JXDV1172

The Impact of Work-from-Home and Onsite Work on Employee Productivity: A Post-Pandemic Productivity Model

https://doi.org/10.55902/SHJB7846

Melva M. Diamante¹, Daniel W. Steel¹, and Ma. Xenia Z. Bitera²

¹Southville International School affiliated with Foreign Universities, Las Piñas, Philippines

²Lyceum of the Philippines University – Batangas, Batangas, Philippines

ABSTRACT

Having emerged from the myriad challenges brought by the COVID-19 pandemic, organizations are faced with the question of what work arrangement is best in terms of employee productivity. This study was conducted to determine the impact of Work Arrangement, particularly Work-from-Home (WFH) and Onsite, on employee productivity in Government and Education sectors in the Philippines. It also investigated the factors that contribute to employee productivity when employees are working ONSITE or in WFH arrangements. Using a mixed-method approach, combining quantitative and qualitative insights, results across two sectors showed that the majority perceived most productive working Onsite while the others perceived most productive working from home (WFH). The factors that influence employee productivity in the Education and Government sectors depend on the employees’ work arrangement. In WFH arrangement, the factors that contribute to employee productivity are similar. However, the factors that influence productivity of employees in ONSITE work arrangement are different for Education and Government employees. The results of this study can provide specific sectors with data-driven insights to develop strategies to maximize workforce productivity and performance in the post-pandemic scenario. A follow-up survey was conducted in the Education sector during the post-pandemic period to determine what changes they have made to with their work arrangements as they moved out of the pandemic. The survey results indicate that a majority of educational institutions have returned to Onsite work structure with a minority (30%) adopting a Hybrid model for specific functions.

Keywords: Education management; Work arrangement – Work-From-Home, Onsite, Hybrid; Employee productivity; Mixed Methods

Cite this Article:

Diamante, M.M., Steel, D.W., & Bitera, M.X.Z. (2025). The Impact of Work-from-Home and Onsite Work on Employee Productivity: A Post-Pandemic Productivity Model. Academia Lasalliana Journal of Education and Humanities (Special Issue), 19-37. https://doi.org/10.55902/SHJB7846

Factors affecting Employee Satisfaction in a Selected Feedmill Corporation at San Jose, Batangas

https://doi.org/10.55902/IGTC9094

Daisy D. Maghirang, Kristine May L. Aguila, Dennison M. De Vega, Niña Katherine C. Del Valle, and Maybelle V. Sauz

University of Batangas, Batangas City, Philippines

ABSTRACT

This research aims to explore the correlation between factors impacting employee satisfaction and issues in one of the established Feedmill Corporation in Batangas, seeking to formulate an enhanced employee engagement plan. The study focused on 69 purposively sampled employees at the corporation’s San Jose, Batangas head office. A researcher-made survey questionnaire, validated by experts, was administered through face-to-face surveys. Statistical analyses, including frequency, percentage, mean, standard deviation, and Pearson-R correlation coefficient, were employed to evaluate demographic profiles, assess factors affecting satisfaction, identify issues, and determine relationships. Results revealed that the working environment significantly influenced employee satisfaction, registering the highest composite mean of 3.24 among the three factors examined. Correlational tests indicated a weak negative relation (R=-0.38) between compensation and satisfaction, a moderate negative relation (R=-0.56) for working conditions, and a strong negative relation (R=-0.71) for supervisor support. Supervisor support emerged as the factor most significantly associated with issues and problems among employees. Consequently, the study proposes an employee engagement plan aimed at augmenting employee benefits to enhance satisfaction, with a specific focus on improving supervisor support.

Keywords: compensation, employee satisfaction, issues and problems, supervisor support, working environmental condition

Cite this Article:

Maghirang, D.D., Aguila, K.M.L., De Vega, D.M., Del Valle, N.K.C., & Sauz M.V. (2025). Factors affecting Employee Satisfaction in a Selected Feedmill Corporation at San Jose, Batangas. Academia Lasalliana Journal of Education and Humanities (Special Issue), 39-48. https://doi.org/10.55902/IGTC9094

Servant Leadership, Organizational Commitment, and Support leading toward Team Effectiveness

https://doi.org/10.55902/DXKC2399

Grazielle Ann Garcia-Uy and Antonino F. Alejandro

San Juan de Dios Educational Foundation, Inc. - College, Pasay City, Philippines

ABSTRACT

One of the most popular models of leadership that advocates for positive social change is servant leadership. Literature shows various research about servant leadership in healthcare, manufacturing, retail, and higher education institutions, but not much has been done to examine the effect of servant leadership on organizational commitment and support in selected coffee shops. Hence, the study evaluates servant leadership practices and determines their relationships with organizational commitment, organizational support, and team effectiveness among selected coffee shops in Makati City, Philippines. Structured questionnaires were used to collect the data from 180 respondents chosen purposively, and Pearson’s R correlation analysis was utilized for the data analysis. The findings showed statistically significant relationships between servant leadership practices, organizational support, and team effectiveness, including normative and affective commitment. However, the continuance commitment is found not significant. Thus, the findings reveal that servant leadership attributes in terms of emotional healing, creating value for the community, empowering, and helping subordinates grow and succeed, putting subordinates first, and behaving ethically are evident among management employees of the coffee shops in Makati City, Philippines. The study affirms that when employees exhibit servant leadership, the effect on organizational commitment, support, and team effectiveness increases. It further implies that coffee shop management employees should focus more on communication, conceptual skills, addressing conflicts quickly, and coaching the team. The study contributes to the body of knowledge as it validated using the measurement scales in servant leadership, organizational commitment, support, and team effectiveness from a non-western context such as the Philippines. Future research may be carried out to replicate the study in different hospitality settings, such as casual dining and fine dining restaurants, bars, and other fast-food establishments. Moreover, in order to confirm the organizational outcomes of the study, more research is advised in other sectors of the economy, such as academe, training facilities, and tourism among others.

Keywords: organizational commitment, organizational support, servant leadership, team effectiveness

Cite this Article:

Garcia-Uy, G.A. & Alejandro, A.F. (2025). Servant Leadership, Organizational Commitment, and Support leading toward Team Effectiveness. Academia Lasalliana Journal of Education and Humanities (Special Issue), 49-66. https://doi.org/10.55902/DXKC2399

SSS Service Quality on Organizational Agility and Digital Innovation: Basis for the Development of a Training Program

https://doi.org/10.55902/GJYQ9120

Haygie T. Lopez

Graduate School, Colegio de San Juan de Letran, Intramuros, Manila

ABSTRACT

In the highly competitive public sector, outstanding service quality is crucial for organizational agility and digital innovation. This study evaluates how the Employer Delinquency Monitoring Department (EDMD) of the Social Security System (SSS) rates employees’ service quality in relation to these aspects, aiming to develop an effective training program. Using a quantitative approach, the researcher collected data from 150 SSS-EDMD employees via a Likert scale questionnaire. Results indicated that variables like digital innovation and organizational agility positively affect service quality. Service quality acts as a mediator between digital innovation and organizational agility, emphasizing the need for well-designed training programs to improve digital capabilities and organizational agility.

Keywords: service quality, organizational agility, digital innovation, training program

Cite this Article:

Lopez, H.T. (2025). SSS Service Quality on Organizational Agility and Digital Innovation: Basis for the Development of a Training Program. Academia Lasalliana Journal of Education and Humanities (Special Issue), 67-74. https://doi.org/10.55902/GJYQ9120

ACADEMIA LASALLIANA JOURNAL OF EDUCATION AND HUMANITIES

The Academia Lasalliana Journal of Education and Humanities (ALJEH), indexed in the Directory of Open Access Journals (DOAJ), CrossRef, and Andrew Gonzalez Philippine Citation Index, is a bi-annual peer-reviewed journal published by  De La Salle University – Dasmariñas through the University Research Office. It aims to offer a platform for the presentation of scientific knowledge pertaining to a myriad of subjects related to education and humanities. As a peer-reviewed academic journal, ALJEH is devoted to the publication of original papers and book reviews on the following areas: teaching and learning at all levels of education, education management, social science-related subjects, linguistics and humanities-related subjects. Some subjects that cuts across the disciplines of education and humanities are as follows: language, literature, psychology, history, philosophy, religion, visual and performing arts, communication studies, and cultural studies.

EDITORIAL BOARD

Editor-in-Chief

Jonathan V. Gochuico, PhD 

Guest Editor-in-Chief

Associate Editor 

Henry L. Bernardo, EdD

Managing Editor 

Jaime Zeus C. Agustin

Members

Indexing